Home Care in the Bronx, From Mott Haven to Co-op City

Community Home Care serves the Bronx from the same Brooklyn office at 3920 13th Avenue, ZIP 11218. There is no separate Bronx location; certified aides and nurse assessments come to the home. Families call us from Mott Haven, Melrose, Morrisania, Tremont, Fordham, Belmont, University Heights, Kingsbridge, Riverdale, Norwood, Pelham Parkway, Parkchester, Soundview, Castle Hill, Throgs Neck, and Co-op City, and from the rest of the borough. More than 20,000 families have been served in New York City and Nassau County. To begin, call (718) 435-8555.

A Paid Family Caregiver for a Bronx Household

Many Bronx families already have someone in the home they trust: a grandchild, a sibling, a niece, or a neighbor who has been helping for years. The Family PCA/HHA Program lets that person do the work as a paid job with Community Home Care. After free PCA or HHA training and certification, the caregiver is employed by our agency, not by a statewide fiscal intermediary, and is assigned to your loved one. Earnings are $22.40 an hour, including union benefits (health, vision and dental insurance, retirement, and life insurance). We take care of the Medicaid paperwork so the caregiver can stay focused on the person in the home.

CDPAP still exists, but it now runs through one statewide fiscal intermediary, PPL. If that setup has been a poor fit, this licensed-agency model is a different way to keep care in familiar hands. The rules are specific: the paid caregiver must be at least 18 and legally authorized to work in the United States, and cannot be the spouse, parent, child, son-in-law, or daughter-in-law. Tell intake if an adult child has been the CDPAP assistant so we can explain what is allowed and, when the rule blocks that person, discuss sending one of our certified aides. Your loved one must have New York Medicaid, or be eligible for it, and need help with daily activities. Most families see care begin in a few days to about a month, once approvals and training are complete. CDPAP Alternative in NYC: Family Caregiver Options walks through how the two paths differ.

Learn About the Family PCA/HHA Program

Pediatric Home Care and the Bronx DDRO

Bronx children with autism, Down syndrome, cerebral palsy, intellectual and developmental delays, or medically complex needs such as feeding-tube, tracheostomy, or ventilator support can receive in-home help through our Pediatric Home Care program. Support can include daily personal care, skilled tasks when they are written into the plan, escorts to school and therapy, in-home respite, and overnight or 24/7 coverage when approved. We try to match language, culture, and personality. The languages listed on our site are English, Spanish, Haitian Creole, French, Russian, Cantonese, and Mandarin.

A child may receive hours through a Medicaid health plan (HMO) first, including while an OPWDD application is underway. The Bronx is in OPWDD Region 4 (New York City), and families work with the Bronx Developmental Disabilities Regional Office (the Bronx DDRO). OPWDD lists Bronx general information at (718) 430-0885; use that number for the regional office, and (718) 435-8555 for Community Home Care. After eligibility is confirmed, a Care Coordination Organization can add therapies, respite, habilitation, and family support to a Life Plan. The program does not allow a parent to be the paid aide; a different relative or a family friend can complete free HHA training. See Home Care for a Child With Special Needs in NYC and How to Apply for OPWDD in NYC for the steps.

Explore Pediatric Home Care

Additional Services for Bronx Households

For seniors and adults, Home Health Aide Services cover personal care, meals, mobility help, and companionship, on hourly, live-in, or 24/7 schedules. Accepted coverage for this program, as listed on our site, includes Medicaid, MLTC plans, long-term care insurance, workers’ compensation, and private pay. The Private Client Program starts at three days a week, five hours a day, up to live-in or 24/7 care, and can begin right away after the nurse assessment and a signed agreement, including during the wait for a Medicaid decision. NHTD and TBI waiver applications go through a Regional Resource Development Center (RRDC) and often take a few months.

Starting Care in the Bronx

Call (718) 435-8555 or request a visit on the Contact page. Intake reviews coverage, a nurse comes to the Bronx home, hours are approved or you sign a private-pay agreement, and a certified aide is assigned, or a qualifying family member starts after free training. The nurse assessment does not have a fee. Relatives in Brooklyn, Queens, Manhattan, Staten Island, or Nassau County are in the same service territory.

Frequently asked questions