Home Care on Staten Island, From Port Richmond to Prince’s Bay

Staten Island is part of the area Community Home Care already serves. Care is coordinated from 3920 13th Avenue, Brooklyn, NY 11218, and delivered in the home, in communities such as Port Richmond, West Brighton, New Brighton, Tompkinsville, Stapleton, Rosebank, Dongan Hills, New Dorp, Oakwood, Great Kills, Eltingville, Annadale, Huguenot, Prince’s Bay, and Tottenville. Community Home Care Referral Service has been a New York home care partner since 1978. Call (718) 435-8555 to ask about starting care on the Island.

Family PCA/HHA Care When CDPAP or PPL Is a Poor Fit

Staten Island households that used CDPAP, and now find PPL hard to work with, can look at a different model: the Family PCA/HHA Program. A relative or trusted friend completes free training, is certified as a Personal Care Aide or Home Health Aide, joins Community Home Care as an employee, and is scheduled with your loved one at home. The caregiver is supervised and supported by our agency, not by the statewide fiscal intermediary. Pay is $22.40 an hour, including health, vision and dental insurance, retirement, life insurance, and related union coverage. We handle Medicaid paperwork. CDPAP Alternative in NYC: Family Caregiver Options explains how this path sits alongside CDPAP under PPL.

Grandchildren, siblings, nieces, nephews, cousins, aunts, uncles, and neighbors or friends may be eligible when they are 18 or older and legally authorized to work in the United States. The paid role is not open to a spouse, parent, child, son-in-law, or daughter-in-law. If a son or daughter who is an adult has been the CDPAP assistant, mention that when you first call so we can say clearly what the program allows. The person who needs care must have New York Medicaid, or qualify for it, and must need daily help at home. Start times are usually a few days to about a month, based on approvals and training.

Learn About the Family PCA/HHA Program

Pediatric and OPWDD Services Through the Staten Island DDRO

Children on Staten Island with developmental disabilities or complex medical needs can receive pediatric home care: help with daily routines, skilled support when it is part of the plan, escorts to school and therapy, in-home respite, and overnight or 24/7 coverage when approved. The pediatric program page names autism, Down syndrome, cerebral palsy, seizure disorders, and medically complex care such as feeding tubes, tracheostomy, and ventilator support. We match language and personality when we can. The languages our aides and staff speak, as listed on the site, are English, Spanish, Haitian Creole, French, Russian, Cantonese, and Mandarin.

Staten Island families work with OPWDD’s Staten Island Developmental Disabilities Regional Office (the Staten Island DDRO), which is part of Region 4 along with the other New York City boroughs. OPWDD lists Staten Island general information at (718) 983-5233. That number reaches the state regional office, not Community Home Care. To reach our intake team, call (718) 435-8555. Many children get hours through their Medicaid health plan (HMO) first, including while Front Door or eligibility steps are still underway. A parent is not permitted to be the paid aide; a different relative or a family friend can complete free HHA training and then be paid to care for the child. A practical guide for parents is Home Care for a Child With Special Needs in NYC. The same application outline in How to Apply for OPWDD in NYC applies, with the local office being the Staten Island DDRO rather than a Brooklyn or Queens regional office.

Explore Pediatric Home Care

Other Care We Provide on Staten Island

Home Health Aide Services are available across the Island for seniors and adults, on hourly, live-in, or 24/7 schedules. Our site lists Medicaid, MLTC plans, long-term care insurance, workers’ compensation, and private pay as accepted coverage for this program. Through the Private Client Program, families can start with a minimum of three days a week, five hours a day, up to 24/7 live-in care, as soon as the assessment and a signed agreement are complete. NHTD and TBI waiver referrals go through a Regional Resource Development Center (RRDC).

How Staten Island Families Get Started

Call (718) 435-8555 or write through the Contact page. You do not have to come to the Brooklyn office for the first visit; a nurse assesses your loved one at the Staten Island home. After hours are approved, or a private-pay agreement is signed, we assign a certified aide, or a qualifying family member starts once training is complete. The assessment is free. The same team serves Brooklyn, Queens, Manhattan, the Bronx, and Nassau County.

Frequently asked questions