Home Care in Manhattan, From Inwood to the Financial District

Community Home Care coordinates home care for Manhattan families from the office at 3920 13th Avenue in Brooklyn. Certified aides go into apartments and homes throughout the borough, including Inwood, Washington Heights, Harlem, East Harlem, Morningside Heights, the Upper West Side, the Upper East Side, Midtown, Chelsea, Greenwich Village, the Lower East Side, Chinatown, and the Financial District. For 47+ years, the agency has provided home care to families in New York. Call (718) 435-8555 to talk through what your household needs.

Keep a Trusted Caregiver on the Payroll in Manhattan

If a relative or close friend has been helping under CDPAP, and the move to PPL as the statewide fiscal intermediary has made scheduling or paperwork harder, you do not have to give up familiar care. Community Home Care offers a licensed-agency path through the Family PCA/HHA Program. The caregiver completes free PCA or Home Health Aide training, becomes certified, is hired by our agency, and is assigned to your loved one at home. The wage is $22.40 an hour, and that figure includes health, vision and dental insurance, retirement, life insurance, and other union benefits. We handle the Medicaid paperwork. For a plain-language comparison of this path and CDPAP under PPL, read CDPAP Alternative in NYC: Family Caregiver Options.

People who may qualify include a grandchild, sibling, niece, nephew, cousin, aunt, uncle, neighbor, or close friend who is 18 or older and legally authorized to work in the United States. The spouse, parent, child, son-in-law, or daughter-in-law cannot be the paid aide in this program. If an adult son or daughter has been the CDPAP assistant in a Manhattan household, say so on the first call so we can be clear about the rule and, if needed, assign one of our certified aides instead. Medicaid (or eligibility for it) and a need for help at home are required for the person receiving care. Once approvals and training are in motion, care often begins within a few days to about a month.

Learn About the Family PCA/HHA Program

Pediatric Home Care and the Manhattan DDRO

Children with developmental disabilities or complex medical needs can receive pediatric home care anywhere in Manhattan. That includes autism, Down syndrome, cerebral palsy, seizure disorders, intellectual and developmental delays, and skilled support such as feeding-tube, tracheostomy, or ventilator care when it is part of the plan. Aides can help with daily routines, provide in-home respite, go along to school, IEP meetings, therapy, and medical visits, and provide overnight or 24/7 care when those hours are approved. Whenever we can, we look for a caregiver who fits the family’s language, culture, and personality. Aides and staff speak English, Spanish, Haitian Creole, French, Russian, Cantonese, and Mandarin, which matters in neighborhoods such as Washington Heights, East Harlem, and Chinatown.

Hours may come through a child’s Medicaid health plan (HMO) or through the Office for People With Developmental Disabilities (OPWDD). It is common to begin with health-plan hours before an OPWDD decision arrives. Manhattan residents work with OPWDD’s Manhattan Developmental Disabilities Regional Office (the Manhattan DDRO), part of Region 4, New York City. OPWDD lists Manhattan general information at (646) 766-3466; that is the state’s regional office, not our intake line. Use (718) 435-8555 to reach Community Home Care. After eligibility, a Care Coordination Organization prepares a Life Plan, which can include therapies, respite, habilitation, and family support. Parents are not allowed to be the paid aide in this program; a different relative or a family friend can complete free HHA training instead. A parent-focused walkthrough is in Home Care for a Child With Special Needs in NYC. Application steps are also in How to Apply for OPWDD in NYC.

Explore Pediatric Home Care

Other Home Care We Arrange in Manhattan

Home Health Aide Services help seniors and adults with daily living, meals, mobility, and companionship, on hourly, live-in, or 24/7 schedules. For this program, the site lists Medicaid, MLTC plans, long-term care insurance, workers’ compensation, and private pay. The Private Client Program can start as soon as the nurse assessment is done and an agreement is signed, with a minimum of three days a week, five hours a day, and the option of 24/7 live-in care. If an adult may qualify for an NHTD or TBI Medicaid waiver, we refer the case through a Regional Resource Development Center (RRDC).

How Manhattan Families Get Started

Call (718) 435-8555 or use the Contact form. You do not need to travel to Brooklyn for the first conversation; the nurse assessment is done in the Manhattan home. Intake reviews coverage, hours are approved or you sign a private-pay agreement, and we assign a certified aide, or a qualifying family member starts after free PCA/HHA training. The assessment is free. The same team also serves Brooklyn, Queens, the Bronx, Staten Island, and Nassau County.

Frequently asked questions