Certified home health aides and personal care aides across Nassau County, plus paid family caregiver and pediatric OPWDD programs.
Community Home Care serves Nassau County. There is no separate Nassau office; care is coordinated from 3920 13th Avenue, Brooklyn, NY 11218, and delivered in the home — in Hempstead, Uniondale, Valley Stream, Elmont, Freeport, Baldwin, or Rockville Centre; in south-shore towns such as Long Beach, Oceanside, Wantagh, or Massapequa; in central-county communities such as Mineola, Garden City, Westbury, Hicksville, East Meadow, or Levittown; and on the north shore in Great Neck, Manhasset, Port Washington, or Glen Cove. More than 20,000 families have been served across that area over 47+ years. Call (718) 435-8555 to get started.
For Long Island families who used CDPAP and now find PPL hard to work with, the licensed-agency route is the Family PCA/HHA Program. A relative or trusted friend completes free PCA or Home Health Aide training, is certified, and is employed by Community Home Care to care for your loved one in their Nassau home. The caregiver earns $22.40 an hour, including health, vision and dental insurance, retirement, life insurance, and other union benefits. We handle Medicaid paperwork.
Eligible caregivers include grandchildren, siblings, nieces and nephews, cousins, aunts and uncles, and neighbors or friends, provided they are at least 18 and legally authorized to work in the United States. Spouses, parents, children, sons-in-law, and daughters-in-law cannot be the paid aide. If an adult son or daughter has been the caregiver under CDPAP, tell intake at the first call so we can be direct about what is allowed. Your loved one must have New York Medicaid, or be eligible for it, and need help with daily living at home. Care can start in a few days to about a month, depending on approvals and training.
Learn About the Family PCA/HHA Program
Children in Nassau with developmental disabilities or complex medical needs can receive pediatric home care — daily routines, skilled support when it is part of the plan, escorts to school and therapy, in-home respite, and overnight or 24/7 coverage when approved. That program page names autism, Down syndrome, cerebral palsy, seizure disorders, and medically complex care such as feeding tubes, tracheostomy, and ventilator support.
Nassau County is served by OPWDD’s Long Island Developmental Disabilities Regional Office (the Long Island DDRO), which is Region 5 and also covers Suffolk County. Community Home Care’s own service area stops at Nassau; we do not claim Suffolk coverage on this page. OPWDD lists Long Island general information at (631) 434-6100. That is the regional office line. Our intake number remains (718) 435-8555. Many children get hours through their Medicaid health plan (HMO) first. Nassau families use the same application steps as in How to Apply for OPWDD in NYC, with the local office being the Long Island DDRO rather than a New York City regional office. Parents cannot be the paid aide; another relative or family friend can take free HHA training and become the child’s paid caregiver.
Home Health Aide Services are available throughout the county for seniors and adults, on hourly, live-in, or 24/7 schedules. Medicaid, MLTC plans, long-term care insurance, workers’ compensation, and private pay are listed as accepted for this program. The Private Client Program starts at three days a week, five hours a day, up to 24/7 live-in care, and can begin right away after the assessment and a signed agreement — including as a bridge while Medicaid is pending. NHTD and TBI waiver referrals go through a Regional Resource Development Center (RRDC) and often take a few months.
Call (718) 435-8555 or request a visit on the Contact page. Intake reviews coverage, a nurse comes to the Nassau home, hours are approved or you sign a private-pay agreement, and a certified aide is assigned — or a qualifying family member starts after free training. There is no fee for the assessment. The same team also serves Brooklyn and Queens.
We serve Nassau County. The office itself is at 3920 13th Avenue, Brooklyn, NY 11218. Nurse assessments and care take place in your home. Call (718) 435-8555. Office hours are Monday–Thursday, 9:00 a.m.–5:00 p.m., and Friday, 9:00 a.m.–3:00 p.m., closed weekends.
In Nassau County, yes, when the Family PCA/HHA Program rules are met. The caregiver cannot be the spouse, parent, child, son-in-law, or daughter-in-law. We do not list Suffolk County as a service area.
It is OPWDD’s Region 5 regional office, serving Nassau and Suffolk. Developmental-disability services for Nassau residents go through that office. OPWDD’s Long Island general information number is (631) 434-6100.
Medicaid home care usually takes from a few days to about a month. Private-pay care can start right away after the assessment and agreement. NHTD and TBI waiver approvals often take a few months.
To start home care in Nassau County, call Community Home Care at (718) 435-8555. The office, at 3920 13th Avenue, Brooklyn, NY 11218, is open Monday–Thursday, 9:00 a.m.–5:00 p.m., and Friday, 9:00 a.m.–3:00 p.m. You can also request a free in-home assessment at communityhomecare.us/contact-us.
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