Home Care in Queens, From Astoria to Far Rockaway

Queens families do not need a storefront on their block to get licensed home care. Community Home Care coordinates services from 3920 13th Avenue in Brooklyn and sends certified aides into homes throughout Queens: Astoria, Long Island City, Woodside, Jackson Heights, Elmhurst, Corona, Ridgewood, Forest Hills, Rego Park, Kew Gardens, Flushing, Bayside, Fresh Meadows, Jamaica, Queens Village, Howard Beach, Ozone Park, and Far Rockaway. The agency has served New York families for 47+ years. Call (718) 435-8555.

A Licensed-Agency Path if You Are Leaving CDPAP or PPL

CDPAP is now run through a single statewide fiscal intermediary. If that arrangement is not working for your Queens household, the Family PCA/HHA Program is a different model: a relative or trusted friend takes free PCA or HHA training, becomes certified, and is employed by Community Home Care to care for your loved one at home. Pay is $22.40 an hour, including union benefits — health, vision and dental insurance, retirement, life insurance, and related coverage. Training is free. We handle Medicaid paperwork so the caregiver can focus on the person in the home, whether that home is a walk-up in Jackson Heights or a house in Queens Village.

Almost anyone you trust who is 18 or older and authorized to work in the United States may qualify — a grandchild, sibling, niece or nephew, cousin, aunt or uncle, or a neighbor or close friend — but not the spouse, parent, child, son-in-law, or daughter-in-law. If an adult child has been the CDPAP assistant, say so when you call; we will explain the rule and, if needed, discuss sending one of our certified aides instead. The person receiving care needs New York Medicaid, or to be eligible for it, and must need help with daily activities. Timing is usually a few days to about a month, depending on approvals and training.

Learn About the Family PCA/HHA Program

Pediatric and OPWDD Services Through the Queens DDRO

Pediatric home care is available for children with autism, Down syndrome, cerebral palsy, intellectual and developmental delays, seizure disorders, and medically complex needs such as feeding-tube or tracheostomy support. Aides can help with daily routines, provide in-home respite, escort children to school, IEP meetings, therapy, and doctor visits, and provide overnight or 24/7 care when those hours are approved. The languages listed on our site — English, Spanish, Haitian Creole, French, Russian, Cantonese, and Mandarin — are especially relevant in Flushing, Elmhurst, Jackson Heights, Corona, and Jamaica.

A child in Queens may get hours through a Medicaid health plan (HMO) or through OPWDD. Queens is in OPWDD Region 4 (New York City), and families work with the Queens Developmental Disabilities Regional Office (the Queens DDRO). OPWDD lists Queens general information at (718) 217-5890; use that number for the regional office, and (718) 435-8555 for Community Home Care. Many children receive plan-based home care while an OPWDD application is pending. A parent cannot be the paid aide; another relative or a family friend can take free HHA training. Application steps are in How to Apply for OPWDD in NYC.

Explore Pediatric Home Care

Other Services for Queens Households

In Queens, Home Health Aide Services include personal care, meals, mobility help, and companionship, on hourly, live-in, or 24/7 schedules. This program lists Medicaid, MLTC plans, long-term care insurance, workers’ compensation, and private pay. The Private Client Program starts at three days a week, five hours a day, up to live-in or 24/7 care, and can begin right away after the nurse assessment and a signed agreement. NHTD and TBI waiver applications go through a Regional Resource Development Center (RRDC).

How Queens Families Get Started

Call (718) 435-8555 or write through the Contact page. You do not need to travel to Brooklyn for the first conversation; the nurse assessment is done in the Queens home. After hours are approved, or a private-pay agreement is signed, we assign a certified aide — or a qualifying family member starts once training is complete. The assessment is free. Relatives in Brooklyn or Nassau are in the same service territory.

Frequently asked questions