Community Home Care has been based in Brooklyn since 1978. The office is at 3920 13th Avenue, in the Borough Park section of ZIP 11218, and certified aides go into homes across the borough — Kensington, Midwood, Bensonhurst, Sunset Park, Bay Ridge, Flatbush, Ditmas Park, Crown Heights, Williamsburg, Sheepshead Bay, Brighton Beach, Gravesend, Park Slope, Canarsie, and the rest of Brooklyn. Call (718) 435-8555 to talk through what your family needs.
If a relative or close friend has been your caregiver under CDPAP, and working with PPL has been difficult, you still have a way to keep care in familiar hands. Through the Family PCA/HHA Program, that person can complete free training, become a certified Personal Care Aide or Home Health Aide, join Community Home Care, and be assigned to your loved one at home. The caregiver is employed and supported by our agency, not by a statewide fiscal intermediary. Pay is $22.40 an hour, including health, vision and dental insurance, retirement, life insurance, and other union benefits. We handle the Medicaid paperwork.
The paid caregiver can be a grandchild, sibling, niece, nephew, cousin, aunt, uncle, neighbor, or close friend who is 18 or older and legally authorized to work in the United States — but not the spouse, parent, child, son-in-law, or daughter-in-law. That rule comes up often in Brooklyn, where an adult son or daughter may have been the CDPAP assistant. We will tell you clearly if that person cannot continue as the paid aide, and we can still send one of our certified aides. The person receiving care must have New York Medicaid, or be eligible for it, and need help at home. Care can start in a few days to about a month, depending on approvals and training.
Learn About the Family PCA/HHA Program
Children with developmental disabilities or complex medical needs — including Down syndrome, autism, cerebral palsy, and children who need feeding-tube, tracheostomy, or ventilator support — can receive in-home care anywhere in Brooklyn. Help can include daily personal care, skilled tasks when they are part of the plan, escorts to school, IEP meetings, therapy, and medical visits, in-home respite, and overnight or 24/7 care when approved. We match caregivers by language, culture, and personality whenever we can. Aides and staff speak English, Spanish, Haitian Creole, French, Russian, Cantonese, and Mandarin.
Hours may come through OPWDD or through the child’s Medicaid health plan (HMO). Many families begin with plan-approved hours while an OPWDD application is pending. Brooklyn residents work with OPWDD’s Brooklyn Developmental Disabilities Regional Office (the Brooklyn DDRO), part of Region 4, New York City. OPWDD lists Brooklyn general information at (718) 642-6112; that is the state’s regional office, not our intake line. Once a child is found eligible, a Care Coordination Organization builds a Life Plan that can add therapies, respite, habilitation, and family support. A parent cannot be the paid aide; another relative or family friend can take free HHA training. See Pediatric Home Care and How to Apply for OPWDD in NYC.
Home Health Aide Services help seniors and adults with daily living, on hourly, live-in, or 24/7 schedules. Coverage listed for this program includes Medicaid, MLTC plans, long-term care insurance, workers’ compensation, and private pay. The Private Client Program starts at three days a week, five hours a day, up to 24/7 live-in care, and can begin right away after a nurse assessment and a signed agreement. Adults who may qualify for NHTD or TBI Medicaid waivers are referred through a Regional Resource Development Center (RRDC).
To start home care in Brooklyn, call Community Home Care at (718) 435-8555. Office hours are Monday–Thursday, 9:00 a.m.–5:00 p.m., and Friday, 9:00 a.m.–3:00 p.m. You can also request a free in-home assessment on our Contact page. The office is at 3920 13th Avenue, Brooklyn, NY 11218.
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